100gm's Official Commitment

Responsible Gaming at 100gm – Safe Entertainment for Malaysian Players

At 100gm, we believe online gaming is entertainment – not stress. We provide the tools, guidance, and full support to ensure every gaming experience you have remains enjoyable, in control, and responsible.

Last updated: January 2026 Official Policy Malaysia
Important Reminder

Online gaming should be played for entertainment – not as a source of income or a way to escape life's pressures. Before you play at 100gm, always set clear limits for yourself.

Only play with disposable funds you can afford to lose, and stop once you have reached your set limit – no excuses, no exceptions.

Platform 100gm is exclusively for aged 18 and above only.

100gm's Six Core Commitments to Players

Here's how 100gm ensures every member enjoys a safe, balanced, and responsible gaming experience in Malaysia.

Self-Control Tools – Easy to Access

All self-control tools 100gm are accessible directly from your account settings – no need to contact customer support. Set deposit limits, session time limits, loss limits, or activate self-exclusion in under two minutes.

Strict Age Verification

100gm conducts a thorough age verification process to ensure only individuals aged 18 and above can register and play. We make no exceptions on this – protecting minors is a responsibility we take seriously.

Gaming Pattern Monitoring

System 100gm continuously monitors member gaming patterns. If the system detects signs of unhealthy play – such as repeated deposits following large losses or excessively long gaming sessions – our team will reach out to you proactively.

Emotional & Psychological Support

We understand that life's pressures can sometimes lead a person to play more than they should. The support team at 100gm is trained to speak with you empathetically and guide you to appropriate professional help resources if needed.

Player Fund Protection

Funds held in the account 100gm is managed separately from the company's operational funds. This means your funds are always available for withdrawal whenever you decide to stop playing, with no liquidity issues.

Responsible Marketing

100gm refrain from sending promotions or bonus offers to members who are currently in a self-exclusion period, or to those who have opted out of marketing communications. Our communications are designed to inform, not to pressure.

What Is Responsible Gaming?

Responsible gaming means participating in online gaming activities – including slots, Live Casino, and card games on the platform 100gm – in a controlled, mindful way that does not negatively impact your daily life.

This concept is more than just a slogan on the wall – it is a philosophy that runs through every aspect of how 100gm designed and operated. From the way we design our user interface and set transaction limits, to the way our customer support team communicates with members – everything is grounded in the principle that players are people who deserve to be looked after, not merely a source of revenue.

Responsible gaming does not mean you cannot have fun or play more often. It means playing with full awareness of the risks, maintaining control over your habits, and knowing when it is time to take a break. At 100gm, we provide all the tools you need to help you maintain that healthy balance.

Many Malaysian players who join the platform 100gm come to unwind after a long day at work – wanting to enjoy a spin on Lucky Neko or the thrill of Hi Lo Live after catching an EPL or Malaysia Super League match. That's something we fully support – as long as it stays as entertainment and doesn't become an added burden in your life.

Always Keep in Mind: Gaming is entertainment, not a solution to financial problems. Do not use borrowed money, emergency savings, or funds allocated for essential needs such as rent or your children's school fees to play at 100gm or any other platform.

Warning Signs to Watch Out For

If you or someone you know is showing any of the following signs, it may indicate that gambling is becoming a problem and that help is needed.

Borrowing Money to Play

Frequently borrowing money from family or friends, or using credit cards solely to deposit funds into a gaming account. This is a very serious warning sign that requires immediate attention.

Relentlessly Chasing Losses

Continuing to deposit repeatedly within a single session to "win back" money already lost, even when a previously set limit has long been exceeded. This is the most dangerous behaviour in gaming.

Loss of Control Over Time

Playing far longer than planned – losing track of time with hours passing unnoticed. Neglecting work, family, or social responsibilities just to keep playing.

Gaming Becoming a Source of Stress

Feeling anxious, restless, or irritable when unable to play. What was once a source of fun has become a cause of emotional distress and sleep disruption.

Concealing Gaming Activity

Lying to a partner, family member, or friend about how much time and money you've spent on gaming. Feeling ashamed or guilty after a gaming session is a sign that something isn't right.

Prioritising Gaming Over Basic Necessities

Using money set aside for rent, utility bills, food, or your children's needs to fund gaming. This is a sign that gaming has reached an addictive level requiring immediate professional help.

100gm Self-Control Tools

All of the following self-control tools are accessible directly from your account settings 100gm your – at any time, without having to discuss it with anyone.

Daily Deposit Limit

Set the maximum amount you can deposit in a single day. Once the limit is reached, the system 100gm will automatically block any further deposits until the 24-hour period resets. This limit takes effect immediately once it has been set.

Weekly Deposit Limit

A broader control that tracks your total deposits over any rolling seven-day period. Ideal for players who want to manage their monthly budget more disciplinedly without having to manually monitor it every day.

Session Time Limits

Set the maximum number of hours you want to spend on the platform 100gm each day. Once the time limit is reached, the system will automatically end your session and display a friendly reminder notice.

Loss Limit

Set the maximum net loss amount you're willing to accept in a day, week, or month. Once the loss limit is reached, you will not be able to continue playing until that limit period resets.

Temporary Break (Time-Out)

Step away from the platform for a short break 100gm for a period of 24 hours, 72 hours, or seven days without closing your account. During the break, you will be unable to log in or carry out any transactions.

Temporary Self-Exclusion

If you feel the need to step away from gaming for a longer period – from one month up to six months – the temporary self-exclusion feature 100gm allows you to fully lock your account for a period of your own choosing.

How to Access Self-Control Tools: Log in to your account 100gm your → Click the profile icon in the top-right corner → Select "Account Settings" → Select "Responsible Gaming". All of the above tools can be activated in under two minutes.

Seven Steps to Healthy Gaming at 100gm

Follow these practical guidelines to ensure your gaming experience at 100gm always in a healthy and enjoyable state.

1
Set a Budget Before You Play

Before opening any game at 100gm, decide clearly how much money you are comfortable spending for that session – and stick to that limit no matter what. Think of your gaming budget as the price of entertainment, not an investment.

2
Use the 100gm Deposit Limit Tool

Set a daily or weekly deposit limit in your account settings 100gm your. This is the most effective way to ensure your budget is enforced automatically by the system, rather than relying solely on personal discipline.

3
Set a Time Limit with a Timer

Use the session time limit feature 100gm or set an external timer on your phone. When the time is up, stop – no "just one more round" excuses. Take at least a 15-minute break every hour to keep a clear perspective.

4
Don't Play When You're Emotionally Unstable

Avoid playing when you are feeling overly euphoric, deeply sad, or highly stressed. Emotional instability impairs judgement and can lead to poor financial decisions during play.

5
Don't Chase Your Losses

The most important principle in responsible gaming: if you have reached your loss limit for the day, stop. Chasing losses almost always leads to even greater losses. Slots and Live Casino at 100gm uses an unpredictable RNG – there is no "winning turn" that is bound to come.

6
Enjoy Your Winnings – Don't Chase More

If you're lucky enough to land a good win, consider withdrawing some or all of it. Winnings are a welcome bonus – not a bankroll to keep playing until it's gone. Transfer your winnings to your Touch 'n Go eWallet, GrabPay, or Maybank2u and enjoy them.

7
Maintain a Healthy Life Balance

Make sure gaming only takes up a small portion of your leisure time. Spend time with family, catch a badminton match or Malaysia Super League football with friends, pursue other hobbies, and look after your physical and mental health. A balanced life is the foundation of responsible gaming.

Self-Assessment: Am I Gaming Responsibly?

Answer the following questions honestly. This assessment is here to help you understand your gaming patterns – there are no right or wrong answers.

1. Have you ever felt the need to hide your gambling activity from family or friends?

2. Have you ever used money intended for essential needs (rent, bills, food) to fund your gambling?

3. Do you often find yourself trying to "win back" money you have lost by continuing to play?

4. Have you ever played far longer than you planned, to the point of neglecting other responsibilities?

5. Have you ever felt stressed, anxious, or uneasy when you were unable to play?

Getting Help – You Are Not Alone

If you feel that gaming is starting to have a negative impact on your life, the most important first step is to acknowledge that you need help – and that is a sign of strength, not weakness.

100gm offers several support channels to assist you:

100gm Live Chat – 24/7
Reach our support team directly via Live Chat within the platform. Let them know you'd like to discuss responsible gaming – our team is trained to help with empathy and without judgement.
Support Email – [email protected]
Email the team 100gm with the subject line "Responsible Gaming". We will respond within 24 business hours with information and guidance tailored to your situation.
Account Settings – Activate Self-Exclusion
If you'd like to take an immediate break, log in to your 100gm and activate self-exclusion from your account settings. This can be done in under one minute and takes effect immediately.

In addition to internal support 100gm, we encourage you to seek help from a qualified mental health professional if you or someone you care about is struggling with gambling addiction. Speaking with a family doctor or psychologist is a smart and courageous step.

FAQs – 100gm Responsible Gaming

Yes, all self-control tools at 100gm – including daily and weekly deposit limits, session time limits, loss limits, temporary breaks, and self-exclusion – can be activated directly from your account settings without needing to contact our support team. Log in to your account, go to "Account Settings" and select "Responsible Gaming". All changes you make will take effect immediately. Limits can only be increased after a 48-hour cooling-off period has elapsed – this is to protect you from impulsive decisions.

Temporary self-exclusion at 100gm available for the following durations: 30 days, 60 days, 90 days, or 180 days. During an active self-exclusion period, your account will be fully blocked – you will be unable to log in, make deposits, or play any games. 100gm will also not send you any promotions or marketing communications during this period. Self-exclusion cannot be cancelled before the period ends that you have chosen – this is a deliberate safety measure to ensure you get a genuinely meaningful break. Once the period ends, you may contact the support team 100gm to request account reactivation.

Yes, completely safe. Funds in the account 100gm is managed separately from the company's operational funds. During the self-exclusion period, no automatic withdrawals are made and your balance remains intact. Once the self-exclusion period ends and your account is reactivated, you can withdraw your balance to your Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or Malaysian bank account (Maybank, CIMB, and others) as usual. If you wish to withdraw your balance during the self-exclusion period, please contact the support team at 100gm and this request will be processed in accordance with the established procedures.

System 100gm continuously monitors member gaming patterns to identify signs of unhealthy play. Indicators our system watches for include: repeated deposits within a very short period following large losses, sudden spikes in wagering amounts, excessively long gaming sessions without breaks, and other patterns suggesting that gaming may have become a problem. When these signs are detected, the support team at 100gm may proactively reach out to you via email or in-platform notifications to offer support and information about self-control tools. We do this not to intrude, but because we genuinely care about the well-being of every one of our members.

If you're concerned about the gaming habits of someone close to you, the most effective first step is to speak with them openly, honestly, and without judgement. Choose a suitable moment when they are calm and receptive. Share what you've observed about changes in their behaviour – not accusations. Encourage them to make use of the self-control tools provided by 100gm, and if necessary, accompany them in seeking professional help. As a family member or friend, your support is one of the most powerful factors in helping someone break free from unhealthy gaming patterns. You are not alone – there are resources and support available for affected families as well.
Our Commitment to Players
Member Data Security 100%
Support Response Time 98%
Self-Control Tools Compliance 100%
Warning Sign Detection 95%
Quick Action

Log in to your account to access all these self-control tools.

Core Principles of Healthy Play
  • Play for fun, not out of necessity
  • Set your limits before opening a game
  • Never chase your losses
  • Take a short break every hour
  • Never play with borrowed money
  • Seek help if you're feeling overwhelmed

100gm Responsible Gaming Pledge

This is more than just words – it is a commitment we uphold firmly for every member of our platform.

🤝
Our Commitment to You

100gm is committed to always placing member well-being above business interests. We will never restrict or complicate access to self-control tools, and we will not send promotions designed to tempt you into playing beyond your means.

🌟
Entertainment, Not Addiction

Platform 100gm is designed to deliver a fun, high-quality entertainment experience. Our slots, our Live Casino, and all our games are meant to be enjoyed – not played to a point that causes harm to yourself or those close to you.

💪
With You Every Step of the Way

Whether you need guidance on using the self-control tools, want to discuss your playing habits, or need information on accessing professional help – our support team 100gm is always here for you, 24 hours a day, 7 days a week.

Play Smart at 100gm

Join the 100gm Responsible Gaming Community Today

Register an account 100gm for free today and enjoy hundreds of the best slots and live casino games in Malaysia, with a full suite of self-control tools. Deposit from as little as RM10 via Touch 'n Go eWallet, GrabPay, DuitNow, or Maybank2u – and start a safe, enjoyable gaming experience with us.

Safe & trusted platform  |  SSL 256-bit  |  18+ only  |  Responsible Gaming
Bahasa Melayu